Last updated: May 2, 2026
This Privacy Policy describes how Kanopy Group LLC (“Nurturee,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from trynurturee.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).
Who We Are (Data Controller)
Kanopy Group LLC
1704 Llano St, Office B 3015
Santa Fe, New Mexico, 87505, United States
Phone: +1 (505) 718-1872 (Mon–Fri, 9am–5pm MST)
Email: support@trynurturee.com
Scope
This Policy applies to the Site and to any purchases of our physical wellness products, including dietary supplements. We do not offer digital downloads. If we offer subscription options, recurring purchases, or auto-ship programs, any applicable subscription terms will be presented at checkout or on the relevant product page.
Changes to This Policy
We may update this Policy to reflect changes to our practices or for legal, operational, or regulatory reasons. If we make material changes, we will post the updated Policy on this page and update the “Last updated” date above.
Information We Collect
- Identifiers & Contact Details such as name, email address, phone number, shipping address, and billing address.
- Order & Transaction Data such as products purchased, order totals, discounts used, payment confirmation details from our payment processors, and shipping information. Nurturee does not store full card numbers.
- Account Credentials if you create an account, such as username and password.
- Customer Support Communications such as messages, refund requests, return requests, questions, complaints, and other communications you send to us.
- Usage Data & Device Information such as IP address, browser type, device information, pages viewed, referring and exit pages, timestamps, and interactions with the Site.
- Cookie & Tracking Data collected through cookies, pixels, tags, and similar technologies, as described below.
- Marketing Preferences such as email subscription status, SMS consent if applicable, and opt-out preferences.
How We Collect Information
- Directly from You when you place an order, create an account, contact customer support, subscribe to marketing, submit a form, or otherwise provide information to us.
- Automatically when you browse or interact with the Site, including through cookies, pixels, analytics tools, and similar technologies.
- From Service Providers such as Shopify, payment processors, fulfillment partners, shipping partners, analytics providers, advertising platforms, fraud-prevention providers, and customer support tools.
How We Use Information
- Provide & Improve Services: process payments, fulfill orders, ship products, handle returns or refunds, operate the Site, and improve the customer experience.
- Communications: send order confirmations, shipping updates, delivery updates, customer support responses, and important service-related messages.
- Marketing: send promotional emails or messages where permitted, personalize offers, measure advertising performance, and improve our marketing campaigns. You can unsubscribe from marketing emails at any time.
- Security & Fraud Prevention: protect accounts, detect and prevent fraud, investigate suspicious activity, secure our systems, and protect our legal rights.
- Compliance: comply with applicable laws, regulations, tax obligations, accounting requirements, and enforce our Terms of Service and other policies.
Health and Wellness Information
Nurturee sells wellness products, including dietary supplements. We do not intentionally collect medical records, diagnostic information, or sensitive health information unless you voluntarily provide such information in a customer support message or other communication.
Please avoid sending sensitive medical information through our Site or customer support channels. Any wellness-related information you choose to share with us may be used only to respond to your request, provide customer support, improve our services, or comply with legal obligations.
Cookies & Similar Technologies
We use cookies and similar technologies to operate the Site, remember preferences, analyze traffic, understand how visitors interact with our Site, personalize content, and measure marketing performance.
Most browsers accept cookies by default. You can set your browser to block or delete cookies, but some features of the Site may not function properly if you do.
For information about cookies used to power Shopify-based stores, see Shopify’s cookie notice: https://www.shopify.com/legal/cookies.
How We Share Information
We may disclose personal information in the following circumstances:
- Vendors & Service Providers: including Shopify, payment processors, shipping and logistics partners, fulfillment providers, cloud hosting providers, analytics providers, fraud-prevention tools, email and SMS providers, advertising platforms, and customer support tools, only as needed to perform services on our behalf.
- Business & Marketing Partners: to help personalize experiences, measure advertising performance, and present relevant offers, subject to your choices and applicable law.
- Legal & Safety: to comply with law, respond to lawful requests, enforce our Terms, protect our rights, prevent fraud, or protect the rights, property, and safety of our business, customers, or others.
- Corporate Transactions: in connection with a merger, acquisition, financing, reorganization, bankruptcy, asset sale, or similar transaction.
We do not use or disclose sensitive personal information to infer characteristics about you.
Advertising, “Sale,” and “Sharing” Under US State Laws
Some US privacy laws define “sale,” “sharing,” or “targeted advertising” broadly and may include certain data disclosures for advertising, retargeting, analytics, or marketing measurement. Depending on how you interact with our Site and your jurisdiction, you may have the right to opt out of such processing.
- Opt-Out Controls: If applicable, you can exercise your rights by contacting us at support@trynurturee.com and by enabling the Global Privacy Control (GPC) in supported browsers. We honor GPC where required by applicable law.
- Marketing Emails: You can unsubscribe from marketing emails using the unsubscribe link included in our emails.
- SMS Marketing: If you have opted into SMS marketing, you may opt out by following the instructions provided in the message, such as replying “STOP,” where applicable.
Your Privacy Rights
Depending on your state, country, or region of residence, you may have some or all of the following rights, subject to legal limits:
- The right to access or know what personal information we collect about you;
- The right to request correction of inaccurate personal information;
- The right to request deletion of personal information;
- The right to request a portable copy of your personal information;
- The right to restrict or object to certain processing;
- The right to opt out of “sale,” “sharing,” or targeted advertising where applicable;
- The right to withdraw consent where processing is based on consent.
To exercise these rights, contact us at support@trynurturee.com. We may need to verify your identity, such as by confirming your email address, order number, or other information related to your request. You may designate an authorized agent where permitted by law.
We will not discriminate against you for exercising your privacy rights.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide the Services, process orders, provide customer support, comply with legal and tax obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records, or as otherwise permitted by law.
Security
We employ administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please avoid sending sensitive information through unsecured channels.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to delete it.
Third-Party Links
The Site may link to third-party websites, apps, platforms, or services that we do not control. We are not responsible for their privacy or security practices. Please review their policies before providing personal information to them.
International Users
We are based in the United States. If you access the Site from outside the United States, you understand that your information may be processed in and transferred to the United States and other countries that may have different data protection laws than your country of residence.
California Privacy Rights
If you are a California resident, you may have specific rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including the right to know, access, correct, delete, and opt out of certain sharing or sale of personal information, subject to legal exceptions.
To submit a California privacy request, contact us at support@trynurturee.com.
European, UK, and International Privacy Rights
If you are located in the European Economic Area, United Kingdom, Switzerland, or another region with similar privacy laws, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent where applicable.
Where required by applicable law, our legal bases for processing may include performance of a contract, compliance with legal obligations, legitimate interests, consent, and protection of legal rights.
How to Contact Us
If you have questions or requests about this Policy or your personal information, please contact:
Nurturee
Operated by Kanopy Group LLC
1704 Llano St, Office B 3015
Santa Fe, New Mexico, 87505, United States
Phone: +1 (505) 718-1872 (Mon–Fri, 9am–5pm MST)
Email: support@trynurturee.com